Your members have
more options than ever.
Are you giving them a reason to STAY ENGAGED? CONNECT WITH OTHERS? RETURN NEXT YEAR?
In Brussels, where associations compete for attention, keeping members engaged is harder than ever. Your members need more than access — they want relevance, connection, and value.
I turn your data into actionable insights, helping you deliver personalized experiences that build lasting member loyalty.
Let’s talk about what’s really happening
behind the numbers
Your data has the answers — I help you decode it.
Growth doesn’t equal success if members are inactive. Your numbers tell a deeper story. With total confidentiality, I’ll help you understand exactly what keeps your members engaged and why others leave.
The Membership Impact Report
I analyze your data and deliver a clear, actionable report on how to retain and engage your members. This is your roadmap to building loyalty.
Get the numbers that show
your organization's true health
The Membership Impact calculator reveals the key metrics behind your organization’s performance. It shows your growth rate, attendance, member loss, and provides your EGHI score — a simple measure of how well you’re engaging and retaining members.
Understand where you stand, and where improvement is needed.
Calculate your Membership Impact
Growth ≠ Success
Is your growth hiding member churn?
The loss on growth metric reveals the hidden churn in your numbers, while your EGHI score provides the full picture of your membership health.
Let’s stop churn before it affects your bottom line.
Loss on Growth explained:
If you’re gaining members but also losing them at a high rate, your growth means less than it should. The loss on growth metric tells you exactly how much of your new growth is being offset by churn, so you can see the real picture — and fix it.
EGHI Score: Engagement Health Index:
The EGHI score takes into account all the key metrics — attendance, retention, growth, and loss on growth — to give you a complete view of your association’s health. It shows you where you stand and what needs improving.
I am ANCA and I don't guess.
I deliver exactly what your members NEED WANT EXPECT !
I analyze your data and design a custom membership blueprint:
a detailed, actionable roadmap built to increase engagement, stop churn, and drive loyalty.
No generic solutions, just clear, tailored steps based on what your members truly want.
What you get
Every organization is different, but one thing is certain: your data tells a story.
I help you uncover that story, delivering customized solutions that ensure your members stay engaged, loyal, and invested.
data-driven member insights report
Get a comprehensive analysis of your member data, revealing key segments, behavioral trends, and who’s at risk of leaving. These insights guide your engagement strategies.
customized member journey mapping
Understand your members’ journey from start to finish. I create a personalized member roadmap — customized to each segment — ensuring every interaction increases engagement and satisfaction.
Automated Engagement Workflow
Create automation workflows that take care of repetitive tasks (onboarding emails, event follow-ups, renewal reminders) so you can focus on delivering member value without the manual effort.
Personalized Retention Plan
With the data-driven insights, you’ll have a targeted retention strategy that reduces churn and increases loyalty, while boosting member satisfaction at every touchpoint.
improve your numbers
How to work together
We start with a 30-minute free consultation to review your key challenges. Together, we’ll explore how a data-driven approach can boost your member retention, engagement, and event success.
Step 1: Schedule your free consultation
Discuss your biggest membership challenges and uncover what’s driving disengagement
Step 2: Data collection & analysis
Provide key membership data for a detailed analysis, identifying weak points and at-risk members
Step 3: Get your Custom Blueprint
Get a personalized Membership Blueprint with a retention plan and automated workflows within 3 weeks.